Whether you have a question about features, pricing, deliverability, or anything else — our team is ready to help.
Pick the channel that suits you best. We typically respond within 2 business hours.
Check our status page for live service health and incident history.
status.bsendx.io →BSendX runs a 3-stage check: DNS lookup to confirm the domain exists, MX record check to confirm it can receive mail, and a live SMTP probe that connects to the mail server and verifies the mailbox exists — without actually sending an email.
Yes. Go to the SMTP Profiles section, add your credentials (Gmail, SendGrid, Mailgun, or any custom SMTP), test the connection, and select the profile when creating a campaign.
Absolutely. Your email lists and contact data are stored encrypted and are never shared, sold, or used for any purpose other than sending your campaigns.
The campaign worker runs independently of your browser session. If a transient error occurs, the job retries automatically. You can also manually resume a paused or failed campaign from the dashboard.
Add {{Name}}, {{Email}}, or any custom column name from your CSV wrapped in double braces. BSendX replaces each tag with the contact's actual value before sending.
Yes — the Starter plan is free forever with 500 verifications and 1,000 emails per month. No credit card required to sign up.